Should you wish to cancel your order, please refer to the following policies.
Cancellation before Delivery:
Orders can generally be canceled within 24 hours or as long as they have not been prepared for delivery by our retailers.
Once you place your order, you will receive the contact information of service representatives that will help you with your order. To cancel your order, simply call a service representative, or, if you prefer, e-mail us at suport@MrFurniture.co. A full refund will promptly be made to your credit card. In some cases a restocking fee and delivery fees may apply if you cancel your order once it has been picked up for delivery.
Returns after Delivery:
Mr. Furniture is proud to offer quality furniture from our retail partners with great value to our customers. Merchandise received by customers in good condition is not returnable or cancelable and no refunds are available.
Other Service Issues:
We do our best to make your delivery successful. However, sometimes issues arise that are beyond our control. Should you need service, please contact our retail partner Customer Service Team or Online Customer Support at (866) 509-9858 or email us at support@MrFurniture.co within 48 hours of delivery.
- See more at: http://www.mrfurniture.co/index/page/35/return-policy.html#sthash.gird7nfl.dpuf